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SHIPPING POLICY

Thank you for shopping at Welly's Spray Shack. Shipping is offered worldwide. If you have any questions about your specific country please feel free to get in touch. 

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. I send the majority of items via a tracked service, however some items are un-tracked in order to keep the shipping costs as low as possible for you. 

International Shipping

Please note that shipping rates and delivery times may vary depending on your location and the selected shipping option. International orders may also be subject to customs clearance procedures, which may cause delays beyond the estimated delivery times. For ALL customers outside of the UK please ensure that your email address and telephone number are correct at checkout as these are the details that will be passed onto your country's customs and excise agency. 

Customs, Duties, and Taxes

Welly's Spray Shack is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Welly's Spray Shack is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact me immediately and I will raise a claim with the courier and send a replacement out immediately. Please save all packaging materials and damaged goods and send me images of all damage to your item. 

Returns

Please see my returns policy for details. 

Contact Us

If you have any questions or concerns about our shipping policy, please contact me at wellyssprayshack@hotmail.com. or for the fastest response send me a message on instagram. 

Last updated: 2/23/2023

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